Shauna McClemens is a dynamic professional with a remarkable track record in scaling customer success through community-driven strategies.
In the last 7 years at Higher Logic Vanilla, Shauna has worked closely with numerous enterprise-level communities, helping them in the establish community strategies. Her deep involvement in this process has been instrumental in shaping scalable and impactful programs that deliver ROI through community. Currently serving as the Product Manager at Higher Logic for Vanilla product, Shauna is a driving force in leveraging technology to foster robust, engaged communities that drive sustainable business growth.
Passionate about sharing her insights, Shauna is excited to discuss her strategies for scaling success through community with practical strategies and actionable ideas, as well as the new and exciting features coming to Higher Logic Vanilla in 2024.